ISBN9780073403144

If you want to learn technical writing, speeches, presentations, this is the only book you will need. I still use it as a reference to check my work.

I received my book in a timely manner and at a great cost! I would do business with them again!

I ordered this book for a class when the college bookstore did not have it in stock. The class was condensed into one month, so every day counted. I ordered it overnight from Amazon, paid for and got confirmation for an overnight delivery.

The next morning, I received an email from Amazon saying they could not make the overnight delivery, and would refund the shipping costs. About an hour later, I received a confirmation email that the book would arrive by messenger service that evening! It did and I got a jump on the class.

Thanks amazon for great service.